Worcester Police Department

WPD Vice Squad Executes Search Warrant, Recovers Large Amount of Fentanyl

For Immediate Release: 3/21/2025 10:13 pm

During the early morning hours on 3/21/25, members of the Vice Squad established surveillance of a Vale St address in anticipation of executing a search warrant at that address. The named target of the warrant was Michael Hoose, DOB 7/7/64. During surveillance, Vice Detectives observed that numerous lights were on in the apartment. At approximately 7 AM, Vice Detectives approached the address. Detectives made entry into the apartment. Michael Hoose Sr., Michael Hoose Jr., Felicia Durphy, and Nicholas Trotta were located in the apartment.

After gaining entry, all occupants were secured. Michael Hoose Sr. quickly informed detectives that he would give them an envelope with $10,000 if they would just go away. A thorough search of the apartment was then conducted. As a result, approximately 650 bags of fentanyl totaling approximately 150 grams, packaging materials, scales, ammunition, and $226,430 in currency were recovered. Detectives also recovered numerous suspected stolen catalytic convertors.

Michael Hoose Sr, was charged with Trafficking in a Class A Substance (Fentanyl) 100-199 grams, Possession of Ammunition w/out FID, Receiving Stolen Property over $1,200, Bribery, and Intimidation of a Witness. Michael Hoose Jr. was charged with Trafficking Class A (Fentanyl) 100-199, Possession Ammunition w/out FID, and Receiving Stolen Property over $1,200. Felicia Durfee was charged with Trafficking Class A (Fentanyl) 100-199. Nicholas Trotta was also arrested for several outstanding warrants.

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" + cookieConsentWidgetOptions.displayName + "" + cookieConsentWidgetOptions.greetingMessage + "

"; doc1.getElementsByTagName('html')[0].classList.add('imichatmsgpreview'); document.getElementById('chatunread-frame').style.display = "block"; document.getElementsByClassName("main-unreadchat-cont")[0].style.height = "100%"; document.getElementById('chatunread-frame').contentWindow.document.getElementById("greetingancclearcards").style.display = "block"; sessionStorage.setItem("webex_engage_greetingmessage_shown", 1) }, loadCookieConsentWidgetStyles: function () { try { if (cookieConsentWidgetOptions != '' && cookieConsentWidgetOptions != undefined && cookieConsentWidgetOptions != null && cookieConsentWidgetOptions != 'null') { buttonType = cookieConsentWidgetOptions.buttonType; var color = "#ffffff"; var lightness1 = 0; var lightness = 0; try { var widgcolor = cookieConsentWidgetOptions.widgetColor; r = parseInt(widgcolor.substr(1, 2), 16); g = parseInt(widgcolor.substr(3, 2), 16); b = parseInt(widgcolor.substr(5, 2), 16); hue = IMIGeneral.rgbToHsl(r, g, b)[0] * 360; saturation = IMIGeneral.rgbToHsl(r, g, b)[1] * 100; lightness = IMIGeneral.rgbToHsl(r, g, b)[2] * 100; lightness1 = lightness + 10; lightness2 = 95; var lightness3 = 98; var lightness4 = lightness + 10; if (lightness > 80) { color = "#333333"; } } catch (e1) { } var badgecount = " {1} "; badgecount = badgecount.replace("{0}", "style=\"display:none;\"").replace("{1}", ""); var chatbtn_tooltip_text = IMILocalisation.getValue(cookieConsentWidgetOptions.widgetLang, "chat_button_tooltip", "Live Chat"); _IMIchat_widget_lang = cookieConsentWidgetOptions.widgetLang; var doc = document.getElementById('imi-chatbutton').contentWindow.document; doc.body.innerHTML = "" + "" + "" + "" + "" + ""; doc.getElementById("cookieconsentwidgetlbtn").style.color = color; doc.getElementById("cookieconsentwidgetlbtn").style.backgroundColor = cookieConsentWidgetOptions.widgetColor; doc.getElementById("cookieconsentwidgetlbtn").style.display = 'block'; doc.getElementById("cookieconsentwidgetlbtn").addEventListener('click', function () { if (parent.IMIChatInit != undefined) { parent.IMIChatInit.chatcookieconsentswitchicon(); } else { IMIChatInit.chatcookieconsentswitchicon(); } }); document.getElementById('imi-chatbutton').style.display = "block"; document.getElementById('chatunread-frame').style.display = "block"; doc.getElementById("cookieconsentwidgetlbtn").addEventListener('keydown', function (e) { if (e.key === 'Tab' && !e.shiftKey) { //debugger; e.preventDefault(); var widgetmainIframe = window.parent.document.getElementById("iframecookieconsentwindow"); if (document.getElementById("divchatmain").style.display == "block") { widgetmainIframe.contentWindow.postMessage({ action: 'cookieconsentbuttonkeypress', }, "*"); this.blur(); } } }); this.bindCookieConsentGreetingMessage(hue, saturation, lightness1, lightness2); document.getElementById('chatbutton').style.display = "block"; } else { document.getElementById("divicw").innerHTML = ''; } } catch (e1) { } }, acceptCookies: function (element) { if (IMIChatInit.checklocalStorage()) { localStorage.setItem("webex_engage_cookieconsent_accepted", 1); IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = " "; console.log("Local storage not supported"); } }, chatswitchicon: function (type) { console.log("Chatswitchicon::" + type); try { /*type=1-max and 0- min */ var isMobile = "0"; // if (window.innerWidth > 768) { // document.getElementById('divchatmain').className = 'main-chat-cont'; // } else { // document.getElementById('divchatmain').className = 'main-chat-cont chatmobile'; // isMobile="1"; // } if ((navigator.userAgent.indexOf("Mobile")) != -1) { isMobile = "1"; } sessionStorage.setItem("webex_engage_data-bind", document.getElementById("divicw").getAttribute("data-bind")); sessionStorage.setItem("webex_engage_data-org", document.getElementById("divicw").getAttribute("data-org")); var iframe = document.getElementById('imi-chatbutton'); if (iframe == null || iframe == undefined) return; var innerDoc = iframe.contentDocument || iframe.contentWindow.document; //Open Widget if (document.getElementById("divchatmain").style.display === 'none' && (type == 1 || type == 2 || type == undefined)) { document.getElementById("divchatmain").style.display = "block"; IMIGeneral.checkmobile(); var widgetmain = document.getElementById("iframechatwindow");//ENG-1034 widgetmain.contentWindow.focus();//ENG-1034 widgetmain.contentWindow.postMessage({ action: 'widgetbuttonkeypress', }, "*"); //if ((window.outerWidth < 497) && (document.documentElement.classList.contains('imichatmobile-active') == false) && document.getElementById("divchatmain").style.display == "block") { var className = " " + document.documentElement.className + " "; if ((window.outerWidth < 700) && (" " + className + " ").replace(/[\n\t]/g, " ").indexOf("imichatmobile-active") > -1 && document.getElementById("divchatmain").style.display == "block") { // if((document.documentElement.classList.value.split(/\s+|\./).filter(word => word === 'imichatmobile-active').length==1) == false){ document.documentElement.classList.remove("imichatmobile-active"); document.documentElement.className = document.documentElement.className + " imichatmobile-active"; // } } else { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); } document.getElementById('chatunread-frame').style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state1 " + buttonType + " close-btn"); // innerDoc.getElementById("widgetlbtn").setAttribute("aria-label", "Close web chat"); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "true"); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = ""; localStorage.setItem(fingerprint + "_" + _skey + "_badgecount", 0); localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); IMIChatInit.clearmsgcards(); IMIChatInit.cleargreetingmsgcards(); // if (IMIGeneral.getBrowserName() == "safari") { // if (IMIGeneral.detectIOS()) { // document.body.classList.add('chatnoscroll'); // } // } if (type === undefined) { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": isMobile }; destination.postMessage(msg, domainUrl); document.getElementById("iframechatwindow").setAttribute("aria-hidden", "false"); } return; } //Close Widget if (document.getElementById("divchatmain").style.display === 'block' && (type == 0 || type == 2 || type == undefined)) { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); //document.body.classList.remove('chatnoscroll'); document.getElementById("divchatmain").style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state " + buttonType); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "false"); innerDoc.getElementById("widgetlbtn").focus(); innerDoc.getElementById("cookieconsentwidgetlbtn").focus(); document.getElementById('chatunread-frame').style.display = "block"; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); document.getElementById("iframechatwindow").setAttribute("aria-hidden", "true"); return; } //var iframeEl = document.getElementById("iframechatwindow"); // Make sure you are sending a string, and to stringify JSON // iframeEl.contentWindow.postMessage("hello", '*'); return; } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, chatcookieconsentswitchicon: function (type) { try { var isMobile = "0"; if ((navigator.userAgent.indexOf("Mobile")) != -1) { isMobile = "1"; } var iframe = document.getElementById('imi-chatbutton'); if (iframe == null || iframe == undefined) return; var innerDoc = iframe.contentDocument || iframe.contentWindow.document; //Open Widget if (document.getElementById("divchatmain").style.display === 'none' && (type == 1 || type == 2 || type == undefined)) { document.getElementById("divchatmain").style.display = "block"; IMIGeneral.checkmobile(); var widgetcookieconsent = document.getElementById('iframecookieconsentwindow').contentWindow; widgetcookieconsent.postMessage({ action: 'cookieconsentbuttonkeypress', }, "*"); var className = " " + document.documentElement.className + " "; //if ((window.outerWidth < 700) && (" " + className + " ").replace(/[\n\t]/g, " ").indexOf("imichatmobile-active") > -1 && document.getElementById("divchatmain").style.display == "block") { // // if((document.documentElement.classList.value.split(/\s+|\./).filter(word => word === 'imichatmobile-active').length==1) == false){ // document.documentElement.classList.remove("imichatmobile-active"); // document.documentElement.className = document.documentElement.className + " imichatmobile-active"; // // } //} else { // document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); //} document.getElementById('chatunread-frame').style.display = "none"; innerDoc.getElementById("cookieconsentwidgetlbtn").setAttribute("class", "open-btn state1 " + buttonType + " close-btn"); innerDoc.getElementById("cookieconsentwidgetlbtn").setAttribute("aria-expanded", "true"); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = ""; //IMIChatInit.clearmsgcards(); if (type === undefined) { var destination = document.getElementById('iframecookieconsentwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": isMobile }; destination.postMessage(msg, domainUrl); document.getElementById("iframecookieconsentwindow").setAttribute("aria-hidden", "false"); } IMIChatInit.cleargreetingmsgcards(); return; } //Close Widget if (document.getElementById("divchatmain").style.display === 'block' && (type == 0 || type == 2 || type == undefined)) { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); document.getElementById("divchatmain").style.display = "none"; innerDoc.getElementById("cookieconsentwidgetlbtn").setAttribute("class", "open-btn state " + buttonType); innerDoc.getElementById("cookieconsentwidgetlbtn").setAttribute("aria-expanded", "false"); if (innerDoc.getElementById("cookieconsentwidgetlbtn")) { innerDoc.getElementById("cookieconsentwidgetlbtn").focus(); document.addEventListener('keydown', function (event) { if (event.key === "Tab") { event.preventDefault(); if (innerDoc.getElementById("ancclearcards")) { innerDoc.getElementById("ancclearcards").focus(); } else if (innerDoc.getElementById("greetingancclearcards")) { innerDoc.getElementById("greetingancclearcards").focus(); } } }); } document.getElementById('chatunread-frame').style.display = "block"; document.getElementById("iframecookieconsentwindow").setAttribute("aria-hidden", "true"); return; } return; } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, clearmsgcards: function () { document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list").innerHTML = ""; document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText == ""; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); }, cleargreetingmsgcards: function () { document.getElementById('chatunread-frame').contentWindow.document.getElementById("greeting-msg-list").innerHTML = ""; document.getElementById('chatunread-frame').contentWindow.document.getElementById("greetingancclearcards").style.display = "none"; }, openchat: function (event) { document.getElementById('imichat-fullscreen-modal').className = 'imichat-fullscreen-modal'; document.getElementById('imichat-fullscreen-modal').removeAttribute('tabindex'); document.getElementById('imichat-fullscreen-modal').removeAttribute('aria-hidden'); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); if (parent.IMIChatInit != undefined) { parent.IMIChatInit.chatswitchicon(2); } else { IMIChatInit.chatswitchicon(2); } }, extractContent: function (s) { var span = document.createElement('span'); span.innerHTML = s; return span.textContent || span.innerText; }, badgecount: function (event) { try { if (document.getElementById("divchatmain").style.display === 'none') { var count = document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText; if (count == 0 || count == "") { count = 1; } else { count = parseInt(count) + 1; } var duplicate = 0; var innerDivs; var innerDivsCount = 0; var refChild; IMIChatInit.clearmsgcards(); var containerDiv = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); if (count > 1) { innerDivs = containerDiv.getElementsByClassName("msg"); if (innerDivs != undefined) { innerDivsCount = innerDivs.length; for (var i = 0; i < innerDivs.length; i++) { if ("msg_" + event.data.msgtransid == innerDivs[i].id) { duplicate = 1; } } refChild = innerDivs[0]; } } var cardcount; var checkbadgecount; if (innerDivs == undefined) { localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", 1); } document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "block"; if (duplicate == 0) { if (parseInt(innerDivsCount) == 5) { containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msg')[4]); containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msgclear')[4]); innerDivsCount = innerDivsCount - 1; } if ((parseInt(innerDivsCount) < 1 && event.data.badge_type === undefined) || event.data.badge_type === 2 || event.data.badge_type === 3) { var node = document.createElement("div"); var node1 = document.createElement("div"); var textnode = document.createTextNode(IMIChatInit.extractContent(event.data.msg)); if (textnode.data.length > 45) { if (event.data.badge_type === undefined || event.data.badge_type === 2) { textnode.data = textnode.data.substr(0, 45) + "..."; } else { textnode.data = textnode.data; } } node.className = "msg"; node.style = "cursor:pointer;"; node.setAttribute("tabindex", "0"); //ENG-1065 and ENG-3621 for tabindex node1.className = "msgclear"; node.id = "msg_" + event.data.msgtransid; // Create a text node node1.id = "msgclear_" + event.data.msgtransid; node1.style = "clear:both;"; node.addEventListener("click", function () { window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); }); node1.addEventListener("click", function () { window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); }); if (event.data.msg_from !== undefined && event.data.msg_from !== "") { var span = document.createElement("span"); //var span span.innerHTML = '' + event.data.msg_from + ':'; node.appendChild(span); } else if (event.data.msg_from === undefined || event.data.msg_from == "") { var span = document.createElement("span"); //var span span.innerHTML = 'New Conversation:'; node.appendChild(span); } node.appendChild(textnode); var height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height; if (height == "") { height = 70; } if (innerDivsCount == 0) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "100%"; } /* else if (innerDivsCount == 2) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "150px"; } else if (innerDivsCount > 2) {*/ else { document.getElementsByClassName('main-unreadchat-cont')[0].style.height = parseInt(height) + 60 + "px"; } var referenceNode = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); // document.querySelector('#some-element'); if (innerDivsCount == 0) { referenceNode.appendChild(node); referenceNode.appendChild(node1); } else { referenceNode.insertBefore(node, refChild); referenceNode.insertBefore(node1, refChild); if ((window.innerHeight + 100) < (document.getElementsByClassName("main-unreadchat-cont")[0].style.height)) { var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByTagName("body")[0].offsetHeight = '80%'; c.getElementsByTagName("body")[0].style.overflow = "auto"; } } if (event.data.badge_type === 3) { document.getElementsByClassName("main-unreadchat-cont")[0].style.height = "100%"; var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByClassName("msg")[0].style.maxHeight = "unset"; var frameheight = c.getElementsByTagName("body")[0].offsetHeight; document.getElementsByClassName("main-unreadchat-cont")[0].style.height = frameheight + "px"; } } else if (event.data.badge_type === 4) { var fullscreen_modal = document.getElementById('imichat-fullscreen-modal'); fullscreen_modal.className = 'imichat-fullscreen-modal imichat-open'; fullscreen_modal.contentWindow.postMessage({ action: 'bind_data', proactive_id: event.data.proactive_id, threadid: event.data.threadid, msg_from: event.data.msg_from, msg: event.data.msg, btn_chat_now_open: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_chat_now_button", "Chat Now"), btn_chat_now_close: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_close_button", "Close") }, "*"); } cardcount = parseInt(localStorage.getItem(event.data.fingerprint + "_" + _skey + "_cardcount")) + 1; localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", cardcount); localStorage.setItem("fingerprint", event.data.fingerprint); localStorage.setItem(event.data.fingerprint + "_" + _skey + "_badgecount", count); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = count; if (count > 0) { //to do for ENG-1082 get localisation for chat button tooltip with count //ENG-1055 document.getElementById('imi-chatbutton').contentWindow.document.getElementById("spnwidgetlbtn").setAttribute("aria-label", "Chat , " + count + " unread messages"); //ENG-1082 } else { document.getElementById('imi-chatbutton').contentWindow.document.getElementById("spnwidgetlbtn").setAttribute("aria-label", "Chat , " + count + " unread messages"); //ENG-1082 } } document.getElementById('chatunread-frame').style.display = (event.data.badge_type === undefined || (event.data.badge_type === 2 || event.data.badge_type === 3)) ? "block" : "none"; document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = (event.data.badge_type === undefined || (event.data.badge_type === 2 || event.data.badge_type === 3)) ? "block" : "none"; } } catch (e) { console.log("badgecount:" + e.msg); } }, message: function (event) { try { if (event.data.action != null) { if (event.data.action == 'openchat') { IMIChatInit.openchat(event); } if (event.data.action == 'badgecount') { IMIChatInit.badgecount(event); } if (event.data.action == 'chatswitchicon') { IMIChatInit.chatswitchicon(); //event } if (event.data.action == 'imichat_custom_chat_fields') { if (event.data.type == 'add') { if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](event.data.response); } } else if (event.data.type == 'update') { if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'](event.data.response); } }//event } if (event.data.action == 'acceptCookies') { IMIChatInit.acceptCookies(); } if (event.data.action == 'widgettabkeypress') { var forkeyboard = document.getElementById('imi-chatbutton').contentWindow.document; forkeyboard.getElementById("widgetlbtn").focus(); } if (event.data.action == 'cookieconsenttabkeypress') { var forkeyboard = document.getElementById('imi-chatbutton').contentWindow.document; forkeyboard.getElementById("cookieconsentwidgetlbtn").focus(); } if (event.data.action == 'loadcookieconsentwidgetstyles') { IMIChatInit.loadCookieConsentWidgetStyles(); } if (event.data.action == 'loadstyles') { IMIChatInit.loadJQuery(_wxengage_domain_name, function () { IMIChatInit.loadwidgetStyles(event.data.message); try { if (event.data.message != null) { if (_IMIchat_callback_dic['imichat-widget:ready'] !== undefined) { _IMIchat_callback_dic['imichat-widget:ready'](_wxengage_attr_key); console.log("imichat-widget:ready fired"); } //eval('imichatWidgetLoaded();'); if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](); }// debugger; var widget_data = JSON.parse(event.data.message); hdr_bfp = widget_data.hdr_bfp; hdr_xtoken = widget_data.hdr_xtoken; hdr_tid = widget_data.hdr_tid; is_abandonded = widget_data.abandon_chats } } catch (e) { } IMIChatInit.LaunchProactiveMsgManager(_wxengage_domain_name, function () { }); IMIChatInit.handleAbandonedChats(); }); } if (event.data.action == 'closemodelpopup') { document.getElementById('imichat-fullscreen-modal').className = 'imichat-fullscreen-modal'; document.getElementById('imichat-fullscreen-modal').setAttribute('tabindex', '-1'); document.getElementById('imichat-fullscreen-modal').setAttribute('aria-hidden', 'true'); } if (event.data.action == 'setsession') { sessionStorage.setItem(event.data.key, event.data.value); } if (event.data.action == 'setlocal') { localStorage.setItem(event.data.key, event.data.value); } if (event.data.action == 'browserstorage') { document.getElementById("divicw").innerHTML = " "; console.log("Local storage not supported"); } if (event.data.action == 'clearallsessionkeys') { sessionStorage.clear(); } if (event.data.action == 'clearalllocalstoragekeys') { localStorage.clear(); } if (event.data.action == 'cookierejectreload') { IMIChatInit.removeStorageKeysWhenCookieRejected(); IMIChatInit.init(); } } } catch (e) { } }, resize: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'resize', width: window.outerWidth //window.innerWidth//screen.width // document.body.clientWidth }, "*"); IMIGeneral.checkmobile(); } catch (e) { } }, removeStorageKeysWhenCookieRejected: function () { sessionStorage.removeItem(_wxengage_attr_key + "_imichat-reload-check"); sessionStorage.removeItem("webex_engage_data-bind"); sessionStorage.removeItem("webex_engage_data-org"); sessionStorage.removeItem("webex_engage_greetingmessage_shown") localStorage.removeItem(fingerprint + "_" + _skey + "_badgecount"); localStorage.removeItem(fingerprint + "_" + _skey + "_cardcount"); localStorage.removeItem("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname); localStorage.removeItem("webex_engage_customer_first_seen"); localStorage.removeItem("webex_engage_customer_last_seen"); localStorage.removeItem("webex_engage_customer_last_seen_interval_id"); localStorage.removeItem("webex_engage_executed_proactive_ids"); localStorage.removeItem("fingerprint"); localStorage.removeItem("webex_engage_repeat_customer"); sessionStorage.removeItem("webex_engage_imichat_hasinitconvexist"); localStorage.removeItem("webex_engage_cookieconsent_accepted"); }, clearBrowserStorage: function () { try { IMIChatInit.removeStorageKeysWhenCookieRejected(); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'clearbrowserstorage', width: window.outerWidth //window.innerWidth//screen.width // document.body.clientWidth }, "*"); IMIChatInit.verifyCookieConsent(); console.log("browser storage cleared"); } catch (e) { } }, LaunchProactiveMsgManager: function (domainName, callback) { try { var widget_styles = localStorage.getItem("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname); if (widget_styles == null && !JSON.parse(widget_styles).enable_proactive) { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = IMIChatInit.domainName() + '/js/proactive-msg-manager.js'; body.appendChild(script); script.addEventListener('load', function (event) { console.log('proactive manager loaded;'); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'proactive-manager-loaded', attrkey: document.getElementById("divicw").getAttribute("data-bind"), host: window.location.hostname }, "*"); callback(); }); } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, processAbandonedChats: function (type) { if (!imichatwidget.hasInitiatedChat()) { return; } if (is_abandonded == false) { return; } var browser_fingerprint = localStorage.getItem("fingerprint"); var url = IMIGeneral.profileUrl() + "livechats/" + _wxengage_attr_key + "/customers/" + browser_fingerprint + "/abandoned?host=" + window.document.URL; url = url + "&type=" + type; var body = JSON.stringify({ "is_reloaded": false, "is_closechat": true }); var headers = { 'type': 'application/json', 'fpid': hdr_bfp, 'Tid': hdr_tid, 'X-Token': hdr_xtoken }; var blob = new Blob([body], headers); navigator.sendBeacon(url); }, handleAbandonedChats: function () { // Attach the event keypress to exclude the F5 refresh //jQuery(window).on('keydown', function (e) { window.addEventListener('keydown', function (e) { if (e.keyCode == 116) { _IMIchat_IsValidNavigation = true; } }); window.addEventListener("beforeunload", function (e) { sessionStorage.setItem(_wxengage_attr_key + "_imichat-reload-check", document.referrer); console.log(document.referrer); //sessionStorage.setItem("imi_tabid", Math.random().toString(16).slice(2)); if (_IMIchat_IsValidNavigation !== undefined && !_IMIchat_IsValidNavigation) { IMIChatInit.processAbandonedChats("unload"); } }); if (window.performance.navigation.type == 1) { IMIChatInit.processAbandonedChats("load"); } }, loadJQuery: function (domainName, callback) { if (typeof (jQuery) !== 'undefined') { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = domainName + '/js/jquery.min.js'; body.appendChild(script); script.addEventListener('load', function (event) { callback(); }); return; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } }, checklocalStorage: function () { var test = 'test'; try { localStorage.setItem(test, test); localStorage.removeItem(test); return true; } catch (e) { return false; } }, call_previous_chats: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": ((navigator.userAgent.indexOf("Mobile")) != -1) ? "1" : "0" }; destination.postMessage(msg, domainUrl); } catch (e) { } }, check_clear_session_chats: function () { if (document.referrer == sessionStorage.getItem(_wxengage_attr_key + "_imichat-reload-check")) { return false; } else if (sessionStorage.getItem(_wxengage_attr_key + "_imichat-reload-check") == undefined) { return true; } else { console.log("Hey, Thanks for visiting again"); return false; } }, verifyCookieConsent: function () { var isCookieConsent = typeof cookieConsentWidgetOptions === 'undefined' ? false : true; if (isCookieConsent != undefined && isCookieConsent != null && isCookieConsent && localStorage.getItem("webex_engage_cookieconsent_accepted") != "1") { try { var body = document.getElementsByTagName('body')[0]; var script = document.currentScript || (function () { var scripts = document.getElementsByTagName('script'); return scripts[scripts.length - 1]; })(); var generalscript = document.createElement('script'); generalscript.src = IMIChatInit.domainName() + "/js/imichatgeneral.js"; generalscript.type = 'text/javascript'; body.appendChild(generalscript); generalscript.addEventListener('load', function (event) { document.getElementById("divicw").innerHTML = "" + "" + "" + "

" + "" + ""; var iframeMainDoc = document.getElementById("iframecookieconsentwindow"); iframeMainDoc.addEventListener('load', function () { IMIChatInit.onCookieConsentWidgetIconIframeLoad(); }); iframeMainDoc.src = IMIGeneral.domainName() + "/cookieconsent.html"; window.removeEventListener('message', IMIChatInit.message); window.addEventListener('message', IMIChatInit.message); }); } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } } else { if (IMIChatInit.checklocalStorage()) { IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = " "; console.log("Local storage not supported"); } } } }; }(); IMIChatInit.verifyCookieConsent(); var imichatwidget = { // get hasInitiatedConversation() { // if (sessionStorage.getItem("webex_engage_imichat_hasinitconvexist") == null) // return false; // if (sessionStorage.getItem("webex_engage_imichat_hasinitconvexist") == "1") { // return true; // } else { // return false; // } // }, hasInitiatedChat: function () { if (sessionStorage.getItem("webex_engage_imichat_hasinitconvexist") == null) return false; if (sessionStorage.getItem("webex_engage_imichat_hasinitconvexist") == "1") { return true; } else { return false; } }, show: function () { //$("#divicw").show();return; document.getElementById("divicw").style.display = 'block'; }, hide: function () { // $("#divicw").hide();return; document.getElementById("divicw").style.display = 'none'; }, /* test:function() { if(sessionStorage.getItem("webex_engage_imichat_hasinitconvexist")==null) return false; if(sessionStorage.getItem("webex_engage_imichat_hasinitconvexist")=="1") { return true; } else { return false; } },*/ maximizeWindow: function () { IMIChatInit.chatswitchicon(1); IMIChatInit.resize(); IMIChatInit.call_previous_chats(); return; }, minimizeWindow: function () { return IMIChatInit.chatswitchicon(0); }, init: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'add' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] = callback; }, update: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'update' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] = callback; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } }, clearBrowserStorage: function () { IMIChatInit.clearBrowserStorage(); } }; /* function imichatWidgetLoaded(){imi imichatwidget.maximizeWindow(); }*/

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