Eric D. Batista, City Manager
Welcome to the City of Worcester! I am honored to serve as City Manager and lead a municipal staff that seeks to deliver exceptional public services and operations that are rooted in equity, innovation and integrity, and centered on people.
Our vision is to be the best-managed city in the country and create a thriving community where opportunity is available to everyone, regardless of their background or situation in life. My Administration's work is guided by six priority goals:
These goals serve as the framework for our municipal Strategic Plan that serves as a roadmap so that we stay on the right track and make Worcester a better place for those who live, work, worship, study, rent and own property here today, and for future generations to come.
The City of Worcester is governed by a Council-Manager, or Plan E, form of government with a popularly elected Mayor, 11 City Council Members and a City Manager. The City Manager functions as Worcester's Chief Executive Officer and as such has the authority to issue executive orders. A history of Executive Orders dating back to 1973 are available on our Informing Worcester portal.
Investigations Division Intake Form
Use this online form to submit a report of discrimination, bias, harassment or excessive force to the Executive Office of Diversity, Equity & Inclusion's Investigations Division.
Alternatively, members of the public can call the Investigations Division's hotline at 774-548-1696 or visit the Investigation Division's Office at 51 Sever Street to submit a report of discrimination, bias, harassment or excessive force specific to the Worcester Police Department.
American Rescue Plan Act of 2021 (ARPA)
Worcester was awarded approximately $146 million from the US Department of Treasury and the Commonwealth of Massachusetts related to American Rescue Plan Act of 2021 (ARPA) Coronavirus State and Local Fiscal Recovery Funds.
Diversity, Equity & Inclusion
The Executive Office of Diversity, Equity & Inclusion (EODEI) is an Executive Office that will play the lead role in setting and advancing our DEI strategy.
Quality of Life Team
The Quality of Life Team is an interdepartmental team made up of members of the City Manager's Office, Department of Inspectional Services, Department of Public Works & Parks and Worcester Police Department.
The Residential Drop-Off Center on 1065 Millbury St. will be opened its regular hours Saturday, Jan. 11 and Sunday, Jan. 12.
Posted: Friday 01/10/25
City Manager Eric D. Batista announced Friday the historic appointment of Alexandra H. Kalkounis as the first female City Solicitor effective Jan. 13.
Posted: Friday 01/10/25
Residents can now enter the building from the 455 Main St. entrance.
Posted: Thursday 01/09/25
More Announcements...
When: Monday 01/13/25 4:00 PM
Where: Parks, Recreation and Cemetery Division Building, 50 Officer Manny Familia Way
When: Monday 01/13/25 5:30 PM
Where: City Hall, Levi Lincoln Chamber, 455 Main Street
When: Monday 01/13/25 6:00 PM
Where: First Congregational Church, 1070 Pleasant Street
When: Monday 01/13/25 6:00 PM
Where: Virtual Meeting
When: Monday 01/13/25 6:00 PM
Where: Virtual Meeting
More Events...
City Manager Batista presented the State of the City Address on Wednesday, May 22, 2024 at the Jean McDonough Arts Center.
A new video series where the City Manager will discuss different aspects of what’s happening in the City and give a behind the scenes look at the projects, programs and people making it all possible.
City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608
Phone: 508-799-1175
Fax: 508-799-1208
Email Us
Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.
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