The City Manager's Office and Administration are pleased to share draft content for the next municipal strategic plan, which lays out an updated mission, vision, values, strategies and objectives that will guide municipal operations over the next five years. Public feedback on the plan was open through Wednesday, June 26.
The plan has been informed by extensive self-study, internal discussion and community input dating back to the previous FY20 - 24 strategic plan. The community engagement process has included listening sessions, focus groups, surveys and feedback solicited during the during the development of the Worcester Now | Next long-range plan and other city-wide municipal plans. The mission, vision, values and objectives aim to reflect the needs and priorities of Worcester's residents while maintaining inclusive, equitable and efficient local government.
To view the draft plan, you may click on each dropdown below, or read the PDF Version of the Draft FY25 - 29 Municipal Strategic Plan. The final plan will be published soon.
The municipal Strategic Plan framework is focused around the identified priority areas below.
To deliver exceptional public services and municipal operations that are rooted in equity, innovation and integrity, and centered on people.
To be the best-managed city in the country and create a thriving community where opportunity is available to everyone, regardless of their background or situation in life.
To protect and improve the health and safety of all community members through an integrated model of prevention, intervention and suppression.
To allow all neighborhoods and residents to thrive through measures that will lower homeownership and rental costs, offset inflation, promote and increase accessibility of social safety nets and disrupt the cycle of chronic homelessness.
To facilitate expanded resources for students and sustainable investment into capital improvements that will upgrade, modernize and remediate school buildings.
To enhance environmental health and residents' quality of life through programs, educational initiatives and constituent services that reduce pollution, improve landscaping and move the City toward Zero Waste.
To establish efficient and streamlined operations, strategic investment and budgeting and a positive organizational culture built on a core value system and integrity.
To increase the City's tax base through policies and partnerships that catalyze small business and entrepreneurship, sustain housing production, attract and retain talent and new businesses across industries and adapt to shifting labor markets.
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455 Main Street
Worcester, MA 01608
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Fax: 508-799-1208
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