EMERGENCY MANAGEMENT STAFF ASSISTANT
EMERGENCY COMMUNICATIONS
CITY OF WORCESTER
The City of Worcester seeks qualified applicants for the position of Emergency Management Staff Assistant (Staff Assistant III) for the Department of Emergency Communications. Under the direction of the Director of Emergency Management, the position is responsible to provide administrative and logistical support to the Division of Emergency Management. This position is responsible for logistics, inventory tracking, vehicle and equipment readiness, maintaining Emergency Management facilities, and responding to incidents requiring Emergency Management staff. The position has on call responsibility which may require hours outside of regular working hours and weekends.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
- Maintain the Emergency Operations Center (EOC) by ensuring printed materials are up to date, equipment work as intended and test monthly, A/V equipment is working as intended, and EOC plans remain current.
- Respond to incidents, to include shelter operations, EOC Activations, and disaster response; and act as a field liaison with outside agencies, including but not limited to other state & municipal emergency management departments and the American Red Cross.
- Assist Emergency Preparedness Coordinator with community outreach.
- Maintain familiarity with the most current Emergency Plans and how to implement them in an emergency.
- Create content and templates related to preparedness and situational awareness to be disseminated to various stakeholders.
- Maintain Emergency Management warehouse and inventory system, handling all maintenance needs and resource requests.
SECONDARY ELEMENTS:
- Ability to work in an outside environment.
- Required to operate information technology equipment.
- Attend relevant trainings and conferences to keep the Emergency Plans updated.
- Other duties as assigned by the Director.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to drive sport utility or pick-up type vehicles with trailers.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office Suite.
- Detail oriented with a high degree of accuracy.
- Strong organizational skills and flexibility.
- Ability to be self-directed, motivated, and able to complete projects with limited supervision.
- Ability to work as part of a team and independently.
- Ability to maintain confidentiality.
- Ability to coordinate and facilitate projects and meetings with partners to effectively accomplish department goals.
- Ability to follow and adhere to department, city, and other government rules, regulations, policies, and procedures.
- Ability to shift priorities while managing multiple projects.
- Ability to analyze and interpret financial data.
- Ability to work outdoors in all weather conditions.
- Strong understanding of the field of Emergency Management, with a working knowledge of Police, Fire, and EMS operations.
- Knowledge and understanding of various Emergency Management plans and documents.
- Ability to maintain professionalism and confidentiality under all circumstances.
- Ability to have sensitivity toward working with diverse and vulnerable populations.
MINIMUM REQUIREMENTS:
- Associate’s Degree in Emergency Management, Business, or related field PLUS two (2) years of comparable work experience
o An equivalent combination of education, training and four (4) years of work or volunteer experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above-mentioned requirements.
- Computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Experience working with populations who are vulnerable in disasters.
- Experience working with municipal, state, and/or federal public safety agencies.
- Ability to obtain National Incident Management System certification to a level of IS-300 or greater within 6 months of employment.
- Excellent communication skills.
- Valid Driver’s License and access to reliable transportation.
PREFERRED QUALIFICATIONS:
- Bachelor’s Degree in Emergency Management, Business, or related field.
- Four (4) years of experience in emergency management and public safety or volunteering with organizations active in disaster.
- Two (2) years of experience working within a municipal infrastructure.
- Two (2) years of experience working with emergency management, logistics, preparedness, community engagement or other comparable public safety roles.
- Two (2) years of experience conducting project management.
- Two (2) years of experience working within the Incident Command System.
SALARY RANGE: $65,578 - $85,906 annually, full-time, exempt, with an excellent benefits package.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, OCTOBER 4, 2024, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.
