CITY RESPONDS TO OCTOBER STORM AFTERMATH - UPDATE #3
For Immediate Release:
10/30/2011 5:36 pm
Worcester, MA (November 4, 2011) - The City of Worcester is offering the following information to residents in response to storm relief assistance.
Emergency Shelter
The American Red Cross shelter has closed. The remaining residents had secured temporary lodging with friends or family.
Individuals in need of shelter assistance should contact the American Red Cross at (508) 595-3700.
Warming Centers will be open at the following locations until further notice:
- Worcester Senior Center, 128 Providence Street, Friday 9:00 AM - 3:00 PM (closed Saturday and Sunday)
- Worcester Public Library, Francis Perkins Branch, 470 West Boylston Street, Friday & Saturday 9:00 AM - 5:30 PM, Sunday 1:30 PM - 5:30 PM
Shower Facility Sites will be open until further notice. Please bring your towels and toiletries with you.
- YMCA - Central Branch - 766 Main Street, Friday 5:00 AM - 9:30 PM
- Greendale Family Branch- 75 Shore Drive, Friday 5:00 AM 9:30 PM, Saturday 7:00 AM - 9:30 PM, Sunday 8:00 AM - 7:00 PM
- YWCA - One Salem Square, Friday 6:00 AM – 8:00 PM, Saturday 7:00 AM - 5:45 PM, Sunday 7:00 AM - 5:00 PM
Customer Service
All calls for City response (snow clearing, downed trees and limbs without wires, etc.) should be placed with the Customer Service Center at (508) 929-1300.
We need our citizens to assist as to damage assessment and clean up. Please direct all calls for City response (snow clearing, downed trees and limbs without wires, etc.) to our Customer Service Center at (508) 929-1300. NEVER ADDRESS DOWNED TREES AND LIMBS THAT ARE INTERTWINED WITH WIRES OF ANY KIND. Individuals with downed wires should contact National Grid at 1-800-465-1212.
Debris Removal
Brush and Collection:
Yard Waste Drop Off Sites will be open for residents to bring debris and fallen branches with a diameter of 6" or less.
- Millbury Street - Formerly Ballard Street, next to the VFW Post. Hours of operation:
- Saturdays 9:00 AM - 4:00 PM
- Sundays 9:00 AM - 4:00 PM
- Chandler Street - In the parking lot across from Foley Stadium. Hours of operation:
- Wednesdays 8:30 AM - 3:00 PM
- Saturdays 9:00 AM - 4:00 PM
- Clark Street - Near the East Mountain Street intersection. Hours of operation:
- Wednesdays 8:30 AM - 3:00 PM
- Saturdays 9:00 AM - 4:00 PM
Asian Longhorn Beetle & Debris Removal
With respect to debris removal within the Asian Long Horned Beetle regulated area all storm debris must be handled per USDA and DCR rules and regulations. Citizens procuring private tree work must be sure that contractors are certified ALB handlers of all storm debris.
Electric Service Reconnections
There may be instances when electrical services have been torn away your home. Is your electrical service (the wire from the street or easement pole to your home) still connected to your home?
- Yes. We ask that you please be patient. Your service will be re-established as soon as possible.
- No, electrical service is not connected to my home, especially along the meter channel. Then, you may need to hire a licensed electrician to reconnect the service line to your home. He/she will have a better idea after he has inspected your property as to what this will actually entail. You should begin this process prior to power re-connection if at all possible.
- Any contractor you hire to make this repair is required to apply for a permit and have the work inspected. This may be done after power is restored. Permits may be applied for may be done at www.worcesterma.gov or in person at the Department of Inspectional Services at 25 Meade Street.
- If necessary you may also need to wait for crews to remove fallen trees or other debris that are blocking access to electrical service.
My electrician made the necessary repairs. Do I need a wiring inspection?
- Yes. Please ask you electrician to call Inspectional Services at (508) 799-8585 or (508) 929-1300 to request an inspection. An inspector will inspect the work as soon as possible however, due to special provisions setup under these emergency conditions, National Grid can turn on your power prior to the inspections.
