Eric D. Batista, City Manager
Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:
Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study.
The City of Worcester is governed by a Council-Manager, or Plan E, form of government with a popularly elected Mayor, 11 City Council Members and a City Manager. The City Manager functions as Worcester's Chief Executive Officer and as such has the authority to issue executive orders. A history of Executive Orders dating back to 1973 are available on our Informing Worcester portal.
The Executive Office of Diversity, Equity & Inclusion (EODEI) is an Executive Office that will play the lead role in setting and advancing our DEI strategy. It has the authority to set regulatory frameworks, as well as Key Performance Indicators (KPIs) that affect culture, behavior, diversity and inclusion.
The EODEI will consist of three divisions: Human Rights, Investigations and Training & Development. Most of the individual positions that will comprise these divisions already exist, but within other departments. These three positions will be formally transitioned into the EODEI.
American Rescue Plan Act of 2021 (ARPA)
Worcester was awarded approximately $146 million from the US Department of Treasury and the Commonwealth of Massachusetts related to American Rescue Plan Act of 2021 (ARPA) Coronavirus State and Local Fiscal Recovery Funds.
Diversity, Equity & Inclusion
The Executive Office of Diversity, Equity & Inclusion (EODEI) is an Executive Office that will play the lead role in setting and advancing our DEI strategy.
Highlighting Worcester
Worcester is a vibrant, thriving city that has garnered many amazing news stories and press from all across the country!
Union Station will be closed to the public Wednesday, May 8, 2024, from 10 a.m. to midnight.
Posted: Monday 05/06/24
The City of Worcester Department of Sustainability & Resilience will host its inaugural Green Worcester Summit “Building Resilience, Together” on Saturday, May 11.
Posted: Tuesday 04/30/24
The City of Worcester Department of Public Works & Parks has scheduled an Arbor Day celebration for Friday, April 26, 2024, at Mulcahy Field.
Posted: Monday 04/22/24
More Announcements...
When: Wednesday 05/08/24 11:30 AM
Where: Polar Park, 100 Madison Street
When: Wednesday 05/08/24 5:00 PM
Where: Worcester Public Library, 3 Salem Square
When: Wednesday 05/08/24 5:30 PM
Where: City Hall, Esther Howland Chamber, 455 Main Street
When: Wednesday 05/08/24 5:30 PM
Where: Congregation Beth Israel, 15 Jamesbury Drive
When: Wednesday 05/08/24 5:30 PM
Where: City Hall, Levi Lincoln Chamber, 455 Main Street
More Events...
A new video series where the City Manager will discuss different aspects of what’s happening in the City and give a behind the scenes look at the projects, programs and people making it all possible.
Accessing your City's services has never been easier thanks to the Worcester 311 app.
City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608
Phone: 508-799-1175
Fax: 508-799-1208
Email Us
Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.