CITY OF WORCESTER

Public Service and Transportation Committee Meeting

Monday, December 13, 2021

Esther Howland (South) Chamber

Convened: 5:30 P.M.

Adjourned: 6:56 P.M.


Mayor
Joseph M. Petty

 

www.worcesterma.gov

 

Clerk of the City Council
Nikolin Vangjeli

Committee Members

Chairperson Gary Rosen
Vice Chairperson Donna M Colorio
Councilor Sarai Rivera
 

City Hall - 455 Main Street Worcester, Massachusetts


Present Were:Chairperson Councilor Gary Rosen Vice Chairperson Councilor Donna M Colorio Councilor Sarai Rivera
 
Also:City Solicitor Michael Traynor Director of Cable Services Judy Warren Cable Television Advisory Committee Representative Stephen Quist Charter Communications Director of Government Affairs John Maher Assistant City Manager Eric Batista Assistant City Clerk Clare Robbins, clerk
 
1.

Virtual Attendee Call-In Information

1a.

Pursuant to Chapter 20 of the Acts of 2021 and in order to ensure active, public engagement, the City of Worcester currently allows for both in-person and remote participation at all City Council and Standing Committee meetings. To partake in the meeting, you may join us directly within the location, follow the below link to join via the WebEx application or dial the direct line as indicated. If you would like to raise your hand when in the meeting as a call-in user you may dial *3. – Phone Number: 415-655-0001, Access Code: 2311 525 9953. https://cow.webex.com/cow/j.php?MTID=mde7f1eba4751435a597a94ef833ed5ce

Attachments
2.

Approval of the Minutes

2a.

Order - That the City Council Standing Committee of Public Service and Transportation hereby approves the minutes of the Public Service and Transportation Committee meeting on November 8, 2021.

View Agenda

Chairperson Councilor Rosen read the item and moved for a roll call vote to adopt the order. Order adopted on a roll call vote of 3 Yeas and 0 Nays

3.

Communication of the City Manager

3a.

Transmitting informational communication relative to the cable license renewal process. # 9.13A CM October 19, 2021

In Committee November 8, 2021 - Held

Attachments

Chairperson Councilor Rosen read the item and recognized the City Solicitor, who discussed the City’s contract with Charter/Spectrum, the roles of the Public Services and Transportation Committee and the Cable Television Advisory Committee relative to the contract negotiation process between the City and Charter.

Chairperson Councilor Rosen recognized the following speakers:
1. Sharon Henderson, Worcester resident, spoke neither in favor nor opposed the item
2. David Zimage, Worcester resident, spoke neither in favor nor opposed the item
3. Mauro DiPasquale, Worcester resident, spoke neither in favor nor opposed the item
4. Jordan Berg Powers, Worcester resident, spoke neither in favor nor opposed the item
5. Eric Stratton, Worcester resident, spoke neither in favor nor opposed the item
6. Michael Cougan, Worcester resident, spoke neither in favor nor opposed the item
7. Gerardo Schiano, Worcester resident, spoke neither in favor nor opposed the item
8. Natalie Turner, Worcester resident, spoke neither in favor nor opposed the item
9. Hope (No last name given), No resident given, spoke neither in favor nor opposed the item

Chairperson Councilor Rosen recognized the City Solicitor, who discussed whether Charter would still be able to operate in the City without a contract, the appeal process following a nonrenewal decision, feasible courses of action the City could take if it does not renew with Charter and why other providers do not offer services in the City.

Chairperson Councilor Rosen recognized the Cable Television Advisory Committee Representative, who discussed the needs for applicants for vacant positions in the committee.

Chairperson Councilor Rosen recognized Councilor Rivera, who spoke concerning the importance of holding meetings to give the public a chance to provide feedback concerning experiences with Charter Communications services.

Chairperson Councilor Rosen recognized the Assistant City Manager, who discussed the infrastructure challenges relative to the expansion of municipal broadband network, communications with other municipalities which provide municipal broadband services, the courses of action the City needs to take in order to provide municipal broadband services to City residents and the costs and available funding for municipal broadband.

Chairperson Councilor Rosen recognized Charter Communications Director of Government Affairs, who discussed the single-payer program offered by Charter, changes and future plans concerning Charter Communications operations and services offered by company.

Chairperson Councilor Rosen recognized Councilor Rivera, who discussed the cost to provide Internet to each household with the Charter Communications Director of Government Affairs.

Chairperson Councilor Rosen brought forth the following two Chairman’s Orders: 1) That City Council does hereby recommend that the Cable Television Advisory Committee incorporate in its contract renewal negotiation with Charter/Spectrum the following needs of City Cable TV subscribers: 1) Instead of paying a monthly rental fee per cable box, cable TV subscribers be allowed to make a one-time payment to purchase cable boxes either from Charter/Spectrum or private vendors; 2) All cable TV subscribers over the age of 60 be given a seniors-specific discount plan; 3) Long-time cable TV subscribers be given the same discount offers as new customers are given; 4) Customer service and efficiency be greatly improved at Charter/Spectrum Grafton St. store front; 5) The next contract between City of Worcester and Charter/Spectrum be 5-year contract and; 6) WCCA TV channel 194 be moved to a lower number channel and; 2) Request City Manager provide City Council with report concerning the advisability and feasibility of the city building a City-owned municipal broadband network.

Chairperson Councilor Rosen recognized the City Solicitor, who discussed the feasibility to discuss with another cable services provider to overbuild cable network system in Worcester.

Chairperson Councilor Rosen moved for a roll call vote to recommend the item be filed.

Recommend File on a roll call vote of 3 Yeas and 0 Nays

Chairman's Orders

That City Council does hereby recommend that the Cable Television Advisory Committee incorporate in its contract renewal negotiation with Charter/Spectrum the following needs of City Cable TV subscribers: 1) Instead of paying a monthly rental fee per cable box, cable TV subscribers be allowed to make a one-time payment to purchase cable boxes either from Charter/Spectrum or private vendors; 2) All cable TV subscribers over the age of 60 be given a seniors-specific discount plan; 3) Long-time cable TV subscribers be given the same discount offers as new customers are given; 4) Customer service and efficiency be greatly improved at Charter/Spectrum Grafton St. store front; 5) The next contract between City of Worcester and Charter/Spectrum be 5-year contract.

Request City Manager provide City Council with report concerning the advisability and feasibility of the city building a City-owned municipal broadband network.

4.

Miscellaneous Item

4a.

Order of Councilor Gary Rosen - In light of Charter/Spectrum's sweeping rate increases that will hike the cost of TV packages, internet service, equipment, and fees, request City Council's Standing Committee on Public Service and Transportation hold one or more public hearings to: 1) survey customer satisfaction with this provider; 2) review the fairness of their rates for TV, internet and telephone service; 3) review the city's cable franchise agreement with this company and determine what future changes need to be made to lower costs and improve service; 4) determine whether our three PEG (Public, Educational, Government) Access channels are receiving the financial and other support they are entitled to through our franchise agreement and if, in a future contract, they can be located on channels in the “Basic Tier”; and 5) discuss the feasibility of inviting other companies to provide service to the city. # 10c Tuesday, September 24, 2019

In Committee November 8, 2021 - Held

Attachments

Chairperson Councilor Rosen read the item and moved for a roll call vote to recommend the item be filed.

Recommend File on a roll call vote of 3 Yeas and 0 Nays