When Worcester has a winter storm, the City's goal is to keep the streets cleared and safe. For City crews to accomplish this goal effectively and efficiently, community cooperation is required. Residents are discouraged from parking on the street during any snow storm and are encouraged to plan ahead for alternative off-street parking.
The following is a general description of how snow is removed from City streets.
Calls for service should be avoided early in a storm, since it may take several hours for plows to make their way to your street. If you believe that a request for service is warranted and sufficient time has elapsed for us to have responded, please call our snow complaint number at 508-929-1300.
We apologize for any inconvenience this causes but plow blades cannot be lifted as they pass by a driveway.
Department of Public Works
20 East Worcester Street
Worcester, MA 01604
Phone: 508-929-1300
Fax: 508-799-1448
Email Us
Office Hours:
Monday - Friday
9 a.m. - 4 p.m.